We may use your Identity, Contact, Technical, Usage, and Marketing and Communications Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing communication. You can ask us or third parties to stop sending you marketing messages at any time, by using an unsubscribe form, or by contacting us.
We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. In more detail, a cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.
We use cookies to improve the browsing experience of our website, to analyze website traffic, to understand where our visitors are coming from, and to show you personalized content and targeted ads.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a persistent or a session cookie.
Session cookies will expire at the end of the user session, when the web browser or tab with our website is closed.
Persistent cookies will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date.
When you visit our website for the first time, we ask you for consent regarding collecting cookies, but at any time, you have the option to change cookies preferences (i.e., you can give your consent for just certain types of cookies).
For the basic website analytics we are using a tool called Google Analytics without pushing cookies on your device and without collecting your personal information (your IP address is anonymized).
Also, your web browser may allow you to, including the option to delete and/or disable cookies. Please consult the help section of your web browser to understand your options, but please note that if you choose to disable the cookies, some features of our website or services may not operate as intended.
We may have to share your personal data with the third parties which services are embedded in our website.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of the third party tools we are using are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data outof the EEA, we try to ensure a similar degree of protection is afforded to itby ensuring at least one of the following safeguards is implemented:
Where we use providers based in the US, we may transfer data to them if they are a part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see Privacy Shield.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
If you wish to exercise any of the rights set out below, please contact us.
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we have about you and to check that we are lawfully processing it.
Request correction of the personal data that we have about you. This enables you to have any incomplete or inaccurate data we have about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which you will be notified about, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold on to the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and otherthird parties who have a business need to know. They will only process your personal data according to our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as it is necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data. See Request erasure in the section above for further information.
In some circumstances we may anonymise yourpersonal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
